Welcome to YUMAI.

FAQs

Are you a factory or a trading company?

We are a manufacturer (factory-direct). Founded in 2013 in Guangzhou, we run our own 10,000 m² production base. R\&D, manufacturing, and QC are all handled in-house — no middlemen.

What certifications do your products have?

Our equipment is CE certified. Yumai has also been recognized as a "National Quality-Trusted Product" enterprise and an "AAA Contract-Honoring Enterprise".

Do you support OEM/ODM customization?

Yes. We offer OEM/ODM including private labeling, voltage/plug customization, and the XBF bespoke wooden series for premium clients.

What is your warranty and after-sales policy?

1-year warranty on the whole machine. Common spare parts (thermostats, heating elements, door seals) are kept in stock. We provide a solution within 2 hours for regular issues, and dispatch an engineer within 24 hours for urgent cases.

What is the minimum order quantity (MOQ)?

MOQ varies by product. Standard models can be combined in a mixed container; contact our sales team for exact MOQ and pricing.

What are your lead times and shipping terms?

Typically 15–30 days after receipt of deposit. We ship FOB Guangzhou/Shenzhen by sea or air.

What payment methods do you accept?

 T/T preferred (40% deposit, 60% before shipment); other terms are negotiable.

Can you adapt voltage and plugs to my country?

Yes. Voltage (220V/380V) and plug types can be configured to your market (EU / US / UK / AU standards, etc.).

How do I get a quote or place an order?

Three ways to reach us — ① Fill in the inquiry form on our website and we'll contact you; ② Email yumaibakery@gmail.com / guzngdo@gmail.com; ③ Call +86 180 2248 7682 (sales) / +86 133 3645 5258 (after-sales). Tell us your product interest and target market.

What product ranges do you offer?

Yumai is a one-stop bakery equipment supplier — not just a single machine. Built around our four standard series (electric ovens, gas ovens, proofers, mixers) plus the XBF custom series, we cover the full bakery-kitchen workflow from artisan bakeries to central kitchens.

ABOUT US

CONTACT US

+86 18926173800；+86 19898315891
yumaibakery@gmail.com、guzngdo@gmail.com
+86 18926173800；+86 19898315891
No.1, Second Industrial Zone, Cangshuyuan Village, Tanbu Town, Huadu District, Guangzhou City
© 2026 Yumai. All rights reserved.

Cart

loading